Studio Policies

 

 

✨ Appointments
   •    We are pleased to offer services by appointment only to ensure personalized care for each guest.
   •    All appointments may be booked online or by contacting us directly via call, text, or email.
   •    A valid credit card is required to secure your booking.
   •    For a comfortable and private experience, we welcome one guest at a time for check-in and service.
   •    Electronic payments only.

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💳 Cancellations & No-Shows
   •    We truly value your time and ours. Should you need to cancel or reschedule, we kindly ask for a minimum of 24 hours’ notice to avoid being charged the full price for your appointments.
   •    No-show and appointments canceled late will be charged 100% of the scheduled service fee.
   •    We greatly appreciate your cooperation and understanding.

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🫧 Lash Service Policy

Please be advised:
   •    After 4 weeks from your last appointment, your fill will be scheduled as a 90-minute service.
   •    After 5 weeks from your last appointment, your service will be scheduled as a new set.
   •    If you arrive without any existing lash extensions, your service will  be scheduled as a new set.

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🕒 Arrival
   •    Please arrive 10 minutes early to check in and settle in before your appointment.
   •    To maintain a peaceful and relaxing environment, kindly silence your mobile phone and electronic devices upon arrival.
   •    Late arrivals may result in a shortened appointment to ensure we stay on schedule for all guests.

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🌿 Fragrance & Makeup
   •    We kindly ask that you avoid wearing any fragranced hair products, lotions, cologne, or perfume on the day of your appointment.
   •    Please arrive with clean lashes and no eye makeup (no mascara, eyeliner, or oils).
   •    This ensures the best lash retention and a comfortable environment for everyone.

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🧼 Health & Safety
   •    If you’re feeling unwell, we kindly ask that you reschedule your appointment.
   •    Stylists may wear masks during services for your comfort and safety.
   •    If you have any medical conditions, please consult your doctor prior to booking and inform your stylist in advance.
   •    The studio reserves the right to refuse or discontinue a service to ensure the well-being of all guests and staff.

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👶 Age Policy
   •    Guests must be 19 years of age or older to receive services.
   •    To maintain a safe and serene atmosphere, we kindly ask that you do not bring children or additional guests to your appointment.

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💍 Valuables
   •    We recommend leaving valuables at home.
   •    The studio is not responsible for any lost or stolen items.

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💰 Gratuity
   •    We are dedicated to helping you look and feel your best.
   •    While gratuity is never expected, it is always deeply appreciated as a kind gesture of your satisfaction.

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  * Refund

     We do not offer refunds on any services and products

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✅ Agreement

By scheduling an appointment, you acknowledge and agree to the above policies. We appreciate your understanding, respect, and support in helping us provide the best experience possible for every guest.

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